Novotel Athenes 4 stars

Customer review rating (ALL Rating) 4.3/5 1,742 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Rooftop pool with panoramic 360° view of Athens and Acropolis Hill

  • 5 minutes' walk from the closest metro station; easily access to airport and port of Piraeus.

  • Onsite indoor parking and fitness center

  • Food & Drink options with international and Mediterranean flavors

  • Congress Hotel with 8 ergonomic meeting rooms from 10-620sp.m, suitable for up to 1.300 people

Our accommodation(s)

Hotel location

Novotel Athenes

4 Michail Voda Str
104 39 ATHENS
Greece

GPS:37.989586, 23.724928

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,742 reviews

TripAdvisor Rating  4.0/5  3,022 reviews

The worst "Novotel" i have seen

Customer review rating 1.0/5

Azat Families - Confirmed reviews ALL

During 20… i have stayed in Novotel hotels in Vienna, Bordeaux, Strasbourg, all of them were simply perfect. Unfortunately, this hotel was 1000 times worse. The problems start with the area. Strange people around the hotel, it's simply scaring to walk around. Hotel is very old, all the equipment is old. Internet was not working in my room (429), but was working downstairs. Chemical smell in the corridor. Even breakfast was poor.

Dear Azat M., We are concerned to note the rating you have posted. We strive to provide a superior service experience for every customer; and we are sorry to read that you were disappointed with your stay. Please, allow us to express our sincerest apologies. We are going to discuss your remarks with the F&B and Maintenance departments to prevent future occurrence. If there is ever an issue with a reservation or any part of your stay, please do not hesitate to let us know directly in the Front Desk so that we can help make it right. We remain at your disposal, Georgios KRITIKOPOULOS, General Manager

Good stay

Customer review rating 5.0/5

M J. J. P. Friends - Confirmed reviews ALL

The hotel was very clean and the staff was very polite and helpful. I will recommend this hotel to my friends

Dear Marie Josephe Jeannine P., We very much appreciate your comments regarding your stay at the Novotel Athens. We are delightful to read that you were satisfied with the staff and cleanliness of our hotel. Once again, thank you for your loyalty and for recommending us. We look forward to welcoming you back in the future and providing you with an equally pleasant stay. We remain at your disposal, Georgios KRITIKOPOULOS, General Manager

Very friendly staff

Customer review rating 4.5/5

Andy T. Couples - Confirmed reviews ALL

The area is not as bad as some people make out, it probably their prejudice I was in a Hilton in San Fransico and had people sleeping ruff with their drug apparatus all around below my bedroom window, That was scary, this area just has alot of middle eastern people. But please remember Athens is a run down city rubbish on the pavements, broken paving slabs, not just around this hotel. Inside the hotel and staff are exactly what you get in a Novotel any where in the world. Clean and tidy. The roof top area is open all the time, we were encouraged by the bar man downstairs to go and use it. the bar and pool may be closed but you can still enjoy the view of the Acropolis.

Dear Andrew.V. T., Thank you for giving us your feedback about the Novotel Athens hotel. We are delighted to read that you were satisfied with our hotel, staff and cleanliness. In addition, we are happy to know that you enjoyed the view from our hotel's rooftop. We hope we have a chance to hosting you again in the near future. Sincerely, Georgios KRITIKOPOUPOS

Nice and clean hotel with great service and welcoming atmosphere

Customer review rating 4.0/5

Deja Couples - Confirmed reviews ALL

Overall this hotel provided a great experience. This was my first time in Greece and was ultimately satisfied with my stay. The staff was very nice and friendly. The front desk even provided a detailed guide on places to see and things to do in Greece for first timers, including good restaurants to check out. The location is about a 20 minute walk to the main city square. The only downside is that everything else is a bit further out. So walking would be about 30-45 minutes. The hotel is also located in a bit of a busy street. The surrounding area is a bit sketchy, but that’s just how it is being in the city sometimes. It’s also quite loud at night. We were on the 6th floor and our air conditioning didn’t seem to work as well. So it got really hot at night. So if you go in the summer maybe inquire about your rooms cooling system. We stayed in a basic room that did include a small refrigerator, which I really wanted to keep our water cold. However the refrigerator didn’t work either. It barely kept anything cold. It stayed slightly above room temperature and that was it. I wish the TV had more channels or was able to airplay iPhones. I would say the carpets need to be updated/renovated. There is some notable wear and tear that takes away from the cleanliness and quality of the room. Other than that, the room was nice and spacious enough for two people. It was pretty modern with a clean bathroom. The breakfast was good and well prepared, however I wish they offered different foods some days. We stayed for 5 days and it was the same thing each day. I do really like how they offer snacks throughout the day and dinner late into the night. We often did room service which was very convenient. The food was very delicious and was delivered quickly, but there were times it did arrive a bit cold which was disappointing. There’s a boutique/gift shop located on the main floor which I really enjoyed. The souvenirs were reasonably priced and good quality. The rooftop pool and bar was not open at the time I went (due to the season) but I did get to take a look and it seemed very pleasant. Lots of outdoor seating and a decent size pool. This was a pleasant experience for my first time. The staff was very welcoming and helpful. A few things can be improved upon, but I would stay here or at other Novotel locations again.

Dear Deja D., We very much appreciate the time you took to provide us your detailed review upon your stay at Novotel Athens hotel. We are glad to know that you had an overall great experience at Novotel Athens. Our Front Desk team always tries to fulfil the guests' wishes and assists with any information they may ask for; as a result, we are delighted to see you positively mentioning this and being satisfied with our service. Furthermore, we take the cleanliness of our hotel very seriously and we are satisfied to know that we met your expectations. We would also like to thank you for your remarks. Regarding your remark about the air-conditioning, our maintenance device is a central system and the temperature of it depends on the weather conditions. In addition, inside your room there was no fridge, but a mini bar that is used for maintenance. Last but not least, the pool operates seasonal, as you already mentioned; our rooftop remains open so that our guest can have access to the amazing Acropolis' and Athens' view. To sum up, we would not be able to grow without reviews like yours. Once again, we thank you very much for all of your comments. We look forward to welcoming you back and enhancing your experience. Sincerely, Georgios KRITIKOPOULOS, General Manager

Well located

Customer review rating 4.5/5

Ini T. R. Solo - Confirmed reviews ALL

Good and efficient

Dear I-Ni T., Thank you for rating your experience at the Novotel Athens hotel. We are glad to read that you had a pleasant stay and you were satisfied with the central location of our hotel. We remain at your disposal, Georgios KRITIKOPOULOS, General Manager

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Other web-users rate our hotel

  • 776 reviews 5.9/10 Location
  • 993 reviews 6.9/10 Room
  • 1,013 reviews 8.8/10 Service
  • 27 reviews 4.8/10 WiFi
  • 496 reviews 8.2/10 Breakfast
  • 395 reviews 6.7/10 Cleanliness
  • 387 reviews 5.2/10 Comfort
  • 8 reviews 0/10 Beach

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